Online Services

Health services and Information delivered and enhanced through the internet and related technologies.

Online Services

Online Services

Toll-Free Health Helpline

Timing for helpline: 9:00am to 8:00pm.

Days of operation: Monday to Saturday.

MSS runs a helpline (0800 22333) staffed by trained call agents. The helpline provides:

  • Complete information on MSS services
  • Comprehensive information and counseling on family planning and reproductive health
  • Side-effect management of family planning methods
  • Information on maternal health issues
  • Detection of emergencies and immediate referral to authorized tertiary care health facilities closest to the caller
  • Referrals to other call centres and/or health facilities for general health matters

Sexual and Reproductive Health Matters.

MSS’ bilingual, interactive information portal ( is the first website of its kind in Pakistan, manned by a panel of professional doctors and psychologists.

Designed to be both interactive and educational, the site offers:

  • Accurate, updated information on sexual and reproductive health issues
  • Confidential, impartial and professional responses to email queries received on sexual and reproductive health matters within 24 hours
  • A blog encouraging website visitors to comment and express their views, generating online discourse on a range of sexual and reproductive health issues