Online Services

Toll-Free Health Helpline

Timing for helpline: 9:00am to 8:00pm.

Days of operation: Monday to Saturday.

MSS runs a helpline (0800 22333) staffed by trained call agents. The helpline provides:

• Complete information on MSS services
• Comprehensive information and counseling on family planning and reproductive health
• Side-effect management of family planning methods
• Information on maternal health issues
• Detection of emergencies and immediate referral to authorized tertiary care health facilities closest to the caller
• Referrals to other call centres and/or health facilities for general health matters

Sexual and Reproductive Health Matters.

MSS’ bilingual, interactive information portal (www.srhmatters.org) is the first website of its kind in Pakistan, manned by a panel of professional doctors and psychologists.

Designed to be both interactive and educational, the site offers:

• Accurate, updated information on sexual and reproductive health issues
• Confidential, impartial and professional responses to email queries received on sexual and reproductive health matters within 24 hours
• A blog encouraging website visitors to comment and express their views, generating online discourse on a range of sexual and reproductive health issues